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FAQ

Why shop with us?

The White Unicorn is designed for women by women. We carefully choose our product to make your shopping experience feel comfortable and enjoyable. We are a judgment free zone and we want you to feel safe to explore your fantasies and share your experiences. Our product is shipped discreetly and our emails and promotions are designed to feel sexy and never trashy. We are a small business with small business views. We treat our customers like friends and we hope you have a more personal and enjoyable shopping experience than you would at one of our larger competitors. 

I'm looking to buy my first sex toy. How do I know what to buy?

Buying your first toy can be overwhelming and exciting at the same time. We put lots of product reviews on the blog. These are honest reviews by our staff and fellow customers. If you still aren't sure then just shoot us an email at infothewhiteunicorn@gmail.com We would be happy to answer all of your questions and help you pick the best toy.

Why don't you accept returns on everything?

Because of the nature of our product. We don't want to expose our staff to items that may have come in contact with any bodily fluids. However, if your product was received damaged or defective, we will exchange it for a new item. 

How old do I need to be to shop your site?

You MUST be 18 years old to-purchase any "adult" item from our site. Sorry, but it is the law. We do not ask you to verify your age for any product that is not considered adult. 

Where do you ship?

Currently we ship to the United States, Canada, United Kingdom, Ireland, Denmark, France, Australia and New Zealand. There are certain areas and zip codes where we are not aloud to sell sex toys or adult novelties and unfortunately we can't ship there. If you live in one of these areas we will refund your purchase. Sorry, again it is the law.

How will my purchase appear on my credit card statement?

Your purchase will come up as WHIUNICORN on your credit card statement. 

What is an "adult" product?

Adult products are the vibrators, dildos, lubes, anal toys, bondage and fetish gear, arousal creams, cock rings, masturbator sleeves, kegal balls, dilators, toy cleaners, condoms, batteries, strap ons, glass toys, sexy books and sexy games. We will ask you to verify that you are at least 18 years of age in order to purchase any of these products. Additionally, these items are final sale. 

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